Patient Information

At Chestnut Ridge Animal Clinic, our main policy will always be to treat our clients and their pets with respect while providing accessible veterinary care.

Appointments

Please call our office at 315-252-0312 to schedule an appointment for your pet. Once you make an appointment at our office, that time will be reserved for your pet. If, for some reason, you are unable to keep your scheduled appointment time, please call us to reschedule.

What to Bring to your Pet’s First Appointment

Your pet’s first appointment with a veterinarian, or even switching veterinarians, can be intimidating. If it is your pet’s first visit with us please bring any veterinary records that could pertain to your visit from your previous veterinarian. You can ask us at the time you make your appointment about any records you will need. Other than that you just need your pet!

Insurance

We will not bill your pet insurance provider or process any claims. Pet insurance requires pet owners to pay the veterinarian and file for reimbursement from their insurance after the visit.

Payment

Payment is expected at the time services are rendered. For your convenience, our office accepts cash, check, American Express, Discover, MasterCard, CareCredit, and Visa.

For veterinary services you can trust from a team that truly cares about your pet, contact us today!

Chestnut Ridge Animal Clinic

6968 Chestnut Ridge Road
Auburn, NY 13021

Hours

Monday 8:00 am – 6:00 pm
Tuesday 8:00 am – 6:00 pm
Wednesday 8:00 am – Noon
Thursday 8:00 am – 6:00 pm
Friday 8:00 am – 6:00 pm
Saturday 8:00 am – Noon
Sunday Closed

Phone

(315) 252-0312

Fax

(315) 252-3487

Payment Options